communication

  • Managing Organizational Change: What Leaders Can Learn from the Referendum

    Managing Organizational Change: What Leaders Can Learn from the Referendum

    With my change specialist hat on, I’ve been observing closely the recent referendum. And I think, regardless of how you voted on the day, there are lessons on how to manage change that every business can take from the process. As a leader, you have to deal with managing change at some point. That’s when…

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  • Why Onboarding Matters: Setting New Leaders Up for Success

    Why Onboarding Matters: Setting New Leaders Up for Success

    Why Most Onboarding Processes Fail New Leaders Have you ever had the kitchen sink thrown at you during your onboarding into a new role? Or did everyone assume you’d just work it out and they told you nothing? (If you answer no to both of these approaches, then you have to reply and tell me…

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  • How to Build a Workplace Culture That Truly Supports Wellbeing

    How to Build a Workplace Culture That Truly Supports Wellbeing

    If we care about, and look after people’s wellbeing, we’re going to get better results in the workplace. Simple as that. And that’s because, as humans, we simply can’t leave our personal lives at the door. How to Balance Business Goals with Employee Wellbeing Blanket approaches, even when well-intentioned, don’t always work, because wellbeing is…

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  • How to Make Meetings More Engaging and Effective for Your Team

    How to Make Meetings More Engaging and Effective for Your Team

    Why Traditional Meetings Create Resistance and Resentment Why do you have meetings? Most likely to get things done, to plan forward, to assign tasks. If humans were robots, then the way we currently run meetings would work just fine. What’s on the agenda? Who’s gonna do what? Are we good? Everyone clear? Meeting closed. But…

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  • I made a lampshade. It wasn’t pretty.

    I made a lampshade. It wasn’t pretty.

    There’s no shortage of information these days. Free, cheap or pricey – take your pick. You can learn how to do anything. Like… a lampshade. How hard can it be, right? ALL the information is out there: YouTube videos that take you through every step, see you move through any snags without a glitch. Just…

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  • What do you do when you have an emotional reaction at work?

    What do you do when you have an emotional reaction at work?

    How do you deal with people who display aggressive or passive behaviour at work? It’s tricky, isn’t it? I am just back from running workshops across Australia, and that was one of the challenges that many of the attending leaders struggle with. This comes up A LOT in my work. Because if leadership was only…

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  • Why Great Managers Should Stop Trying to Keep Everyone Happy

    Why Great Managers Should Stop Trying to Keep Everyone Happy

    Leaders are good people. They care about their teams, about their team members’ families, they care about keeping people happy, motivated, engaged, fulfilled, inspired. This is a wonderful quality in any person, let alone a leader. BUT, it can sometimes translate into not-so-useful leadership decisions. Why Keeping Everyone Happy Is Not a Leader’s Job Let…

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  • What happens when family and business mix?

    What happens when family and business mix?

    Working with family… there’s enough drama in that scenario to sustain a four-season award-winning show and keep everyone on the edge of their seats!  But regardless of which Roy you favour for succession, Kendall, Shiv or Roman, when it’s your family, you could do without the drama. Easier said than done. Maybe you’re thinking of…

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