communication

  • How to take a break

    How to take a break

    With the Christmas holidays approaching, are you confident that you will be able to take a break without compromising your business?  So often we hear stories from people who are taking calls from work almost daily during their holidays and ‘firefighting’ from the beach, the snow or even overseas. The need to recharge is critical…

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  • Get the relationship right and the rest will follow

    Get the relationship right and the rest will follow

    Ken Blanchard, of Situational Leadership and the One Minute Manager fame wrote in his book Whale Done! The Power of Positive Relationships: Experts have been telling us for years how important positive relationships are and yet we don’t focus much energy or time building them. The reality is, people don’t leave companies, they leave bosses. …

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  • Are you a procrastinator?

    “I’ll just do this and then I’ll get started on that.”  Procrastination.  If it were an Olympic event many of us would be on the podium. There are several reasons why we procrastinate. You find the activity unpleasant and think, “I don’t want to…” You find the activity difficult or too large and think, “I…

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  • Beyond the Bowls Day – effective team building without the warm and fuzzies

    Beyond the Bowls Day – effective team building without the warm and fuzzies

    In a recent conversation with a General Manager, he mentioned that, if he knew there was a significant change coming up for his company, he would organise extra ‘team building’ to help people get through it. His idea of team building was to organise a lawn bowls day, maybe give everyone a free day off…

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  • Moving from the Tools to Leadership – The Challenges for Project Managers

    Moving from the Tools to Leadership – The Challenges for Project Managers

    James trained as a builder and worked on large construction projects for years. In his mid-30s, with two young children and a sore back, James decided he needed to change his role. When a Project Management role was advertised within the company he worked for, James applied and was successful. Two years later I caught…

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  • 3 Key Mistakes New Leaders Make With Their Team

    3 Key Mistakes New Leaders Make With Their Team

    There’s a lot to take in when you take on a new leadership role. Whether you are new to the organisation and facing a steep learning curve, or it’s an internal step up and you are navigating new dynamics with your colleagues, it’s important to pause and prepare a plan before jumping in. These are…

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  • Building A Better Board

    Building A Better Board

    The Board is ultimately responsible for the direction and performance of their organisation. How do you spot a Board that isn’t working at its best? Stacy Zeiger in the Chron lists 10 indicators that a Board might be dysfunctional. These include hostility, lack of confidentiality, lack of order and respect, dominating or not engaging in conversations, conflicting agendas…

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  • When Trust Is Shaken – What Does It Take To Regain And Maintain?

    When Trust Is Shaken – What Does It Take To Regain And Maintain?

    Trust is the cornerstone of effective relationships, great work, brilliant teams. When we have trust we have freedom to try new things, to give and receive feedback. Without trust it’s very hard to improve what we do and the way we do it. At Big Goals trust is the core of our business. Our clients…

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