The Role of Trust and Psychological Safety in Teamwork
Great teams have this in common: they are good at collaborating.
But collaboration doesn’t just happen.
When people don’t trust each other enough…
When they don’t feel comfortable having sometimes-difficult conversations…
When they work in silos, focus on their own results and protect their ‘patch’…
…then collaboration can’t thrive.
So how do we, as leaders, push against all of that, and build a culture of collaboration if it’s not already there?
I have a few (thoroughly tested) ideas:
Build Self-Awareness.
Self-awareness, in my opinion, is key to collaboration. Once we understand our go-to communication styles and working preferences, we are more inclined to collaborate, and do it better.
The problem is that we often feel self-aware enough, and we sometimes resist seeking further. It’s the others that need to be more self-aware, we’ve done the work. But have we?
So, how can you increase the level of self-awareness in your team? And in yourself, of course – never waste an opportunity.
Focus on the Big Picture.
As leaders, it’s important we communicate our big vision, our goals and measures, and then bring the team on board, so they understand their part in this big picture. With this clear understanding of the big picture and their role in it, the team can identify opportunities for collaboration and leverage each other’s strength and skills (see self-awareness above). Collaboration becomes a natural response to complex challenges when your team recognises the value of pooling resources and knowledge to drive innovation and problem-solving.
How can you ensure everyone is on the same page and on board with the big picture?
Encourage cross-team working.
Wherever possible set up tasks that require team members to work together to achieve outcomes. Bring together individuals from different functions to work towards a common objective, leveraging their particular skills or knowledge and promoting interdependence. Acknowledge any challenges and talk with team members to see how they think these could be resolved.
How can you encourage cross-working in your team? What projects require pooling of knowledge?
A collaborative culture doesn’t happen overnight, but initiatives like these are the stepping stones to building it, and reaping its rewards.
What has worked for you in encouraging collaboration in your team over the long or short term?
Juliet Robinson
Leadership and Change Specialist
Here’s how I can help you
Every time I start working with a team, I recommend they do this first. It’s the ignition point that can jumpstart collaboration with a whole new understanding of how exactly we can do that best. Do this
