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How Great Team Workshops Create Real Change
When the Plan Meets the Reality of the Team Earlier this year I ran a two-day workshop with a team. I’d planned every detail: the sessions, the flow, the learning outcomes. But halfway through day one, it became clear that what the leader thought was the issue… wasn’t the issue at all. The team didn’t…
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What Makes Good Teams Great | The Power of Facilitated Conversations
Earlier this year, as I was wrapping up a two-day team workshop, one of the senior team members came up to me and said: ‘This was incredible. We never have those conversations. We really needed that. You made it possible for us to go there.’ This both surprised me and didn’t. When Strong Teams Still…
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Spring Clean Your Workplace: How Difficult Conversations Refresh Team Culture
Over the past few weeks, I’ve been running workshops with teams all over Australia and I’ve had more than one person come up and say to me: ‘We just can’t have these conversations normally – you made it safe for us to do so.’ The Springtime Benefits of Facing Conversations Head-On I know first hand…
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Mastering Emotional Awareness to Become a Better Leader
The Link Between Emotional Awareness and Leadership The funny thing about role-modeling is that people often don’t model what you tell them you expect of them. If there is an inconsistency between what you say and how you behave (for example, under pressure – you’re only human after all), guess which one they’re more likely to model? How you behave…
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How to Stay Calm in Difficult Conversations
Why Difficult Conversations Leave Us Wishing for a Do-Over The amount of times I’ve wished I could step back into a difficult conversation and run the script again… The things I would’ve said The things I would’ve left unsaid The way I would have calmly, logically taken control of the conversation and completely changed the outcome……
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Understanding and Embracing Resistance in Your Team
What Resistance in Teams Really Means I’ve worked with plenty of teams who are going through change and often the conversation starts with the leader wanting to overcome resistance to change. That always gives me hope. Because resistance is a good sign. Resistance means people care. They are engaging with the change. Which, if you ask…
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The Subtle Leadership Strategy That Changes Everything
Why Teams Resist Change (Even the Good Kind) If you’ve ever tried to change something in your team – it could be as simple as the rules for using the coffee machine in the kitchen – and then said, “we’re changing this”, you know what happens next. People’s antennas go UP. Even if the change…
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How to Deal with Team Members Who Only Do the Bare Minimum
The Myth That Proactivity Is a Personality Trait I was talking to a client recently about a new-ish team member who on paper meets every KPI, finishes every task, meets every deadline. And…nothing beyond that. No stretch or initiative, no energy beyond the minimum. My client felt frustrated and at her wit’s end about what…
