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How to Handle Toxic Employees Without Losing Confidence or Authority
Why Addressing Toxic Behaviour Feels So Hard You already know turning a blind eye to toxic behaviour is a lose-lose situation. But if addressing it was so easy, you would do it immediately, the person would stop being toxic, and then we’d all go home happy and I wouldn’t have anything to teach a whole webinar…
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How to Handle Difficult People at Work Without Losing Your Confidence
About that difficult-to-handle person in your team, you’ve probably thought: ‘This person is just difficult. There’s no fixing this. But before you write them off completely, consider this: Understanding the Root Cause of Difficult Behaviour What if they’re not toxic – just…unskilled? Most ‘difficult’ people aren’t actively trying to make your life harder. They simply…
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The Power of Addressing Toxic Behaviour: What Managers Must Know
Signs You’re Excusing Toxic Behaviour Without Realising It What happens when we stop tolerating the toxicity someone brings into our team? When we stop excusing bad behaviour away as ‘just a bad day’, or ‘a bad situation’… Well, let me share this recent story from a client who did stop just a few weeks ago. Somebody…
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How to Spot a Toxic Employee Before It’s Too Late
The Moment You Realise You Hired a Toxic Employee OMG! That’s the guy I hired! A client had this realisation during one of my workshops, as I was describing how you can spot a toxic person at work. Signs of a Toxic Workplace Culture You Might Be Overlooking All of a sudden, she could see…
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Self-Awareness in Leadership: Why Knowing Yourself Changes Everything
The Fear of Being Put in a Box: Why Leaders Resist Personality Profiles I’ve been talking a lot about the importance of knowing yourself—your preferences, your go-to patterns of behaviour, your personality style. And how that awareness, both of yourself and of those around you, can make all the difference in how well you work…
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Spotting Your Leadership Blind Spots to Build Stronger Teams
I shared a story about finishing my holiday jigsaw puzzle—and realising (again) that I’m not a natural finisher. I thrive in the 80/20 zone: big ideas, getting things started, building momentum. But when it comes to figuring out all the details that take anything to the finish line? I lose interest. Not to mention patience.…
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Why Great Managers Start with Self-Awareness Before Leading a Team
Why Managing Yourself First Makes You a Better Leader I talk a lot about managing people—about inspiring them, motivating them, keeping them engaged and making sure they do what they’re paid to do. That’s because managing people is one of the hardest parts of the job. And when it’s not going well, it’s the first…
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How Managers Can Keep Their Team Engaged and Motivated
Have you heard of management by in-flight magazine? Well, in-flight magazines might have had their budgets cut, but the practice is still alive and kicking. The manager knows their team needs help but isn’t sure what that looks like. I used to hear it a lot and the 90s version looked like this: the manager…
